Terms of Use of the ePIP Product Register

This ePIP Product Register website (epipregister.digitalhealth.gov.au) (Website) is owned and operated by the Australian Digital Health Agency (the Agency). By choosing to use the Website or download materials from it, you agree to the following Terms of Use. If you do not accept these Terms of Use, you must not use the Website or download materials from it. Parts of the Website may have additional terms and conditions of use.

About this website

This website is presented by the Australian Digital Health Agency (the Agency) for the purpose of providing information free of charge for the benefit of the public. While the Agency has exercised due care and presents this information in good faith, no representation or warranty is given by the Agency as to its accuracy or completeness.

The ePIP Product Register website operator means the owner, operator or provider of the URL or domain through which the ePIP Product Register website is accessed by you and initially means the Agency and subsequently may mean any Affiliated Party who takes over that URL or domain.

Materials Made Available through this website

The information on the site is made available on the basis that the Agency is not providing professional advice on a particular matter. Before relying on the information on this site, users should carefully evaluate its accuracy, currency, completeness and relevance for their purposes, and should obtain any appropriate professional advice relevant to their particular circumstances. The Agency does not accept any liability for any injury, loss or damage incurred by use of or reliance on the information provided on this website.

Subject to any express written agreement between you and the Agency to the contrary and to the fullest extent permitted by law: (i) the ePIP Product Register website and the materials on it (including, without limitation, specifications and snippets of code) are provided on an 'as is' basis; (ii) you use them at your own risk; and (iii) the Agency for itself and acting the Agency as the ePIP Product Register website operator disclaims all express or implied warranties of any kind including, without limitation, as to accuracy, adequacy, completeness, merchantability, fitness for a particular purpose and non-infringement of third party rights.


Unless otherwise indicated, the Agency reserves all copyright in the content and design of this website. You may print, copy, download, store in cache and display a single copy or part of a single copy of information or material from this website for your personal, non-commercial use only and only in an unaltered form. You may not reproduce any of the content from this website on any other website or create or maintain any link from another website to this website without written consent from the Agency. To inquire about reproduction or linking please contact us.


This website may contain links to other websites that are run by third parties. Such links are provided for the user's convenience and do not constitute an endorsement or a recommendation by the Agency for itself of any third party products or services. These links are provided for convenience and in good faith but may not be or remain current. The Agency for itself and the Agencytakes reasonable care in selecting linking websites but accepts no responsibility for the accuracy, currency, reliability and correctness of information contained in linked external websites. Access and use of any linked website is at your own risk.

In no event will the Agency be liable for any direct or indirect loss or damage whether through negligence or otherwise (including, without limitation, special, consequential or exemplary damages; damages for loss of profits, goodwill, use, or data; or other intangible losses) suffered by you or any other person as a result of, or in connection with your use of the ePIP Product Register website or linked websites.

Third party materials

The views or recommendations of third parties expressed on this website do not necessarily reflect the views or recommendations of the Agency.


The Agency may revise these Terms of Use by updating this page at any time without giving prior notice.

Governing law

The laws of New South Wales, Australia govern these Terms of Use.

Privacy Policy

This website is operated by the Australian Digital Health Agency (the Agency). The Agency protects personal information it collects and handles in accordance with the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (Privacy Act). This privacy policy sets out how the Agency collects and handles personal information.

What is personal information?

Personal information is information or an opinion that identifies an individual, or could reasonably identify an individual.

Why does the Agency collect and handle personal information?

Like many organisations, the Agency collects and handles personal information for itself or, in this case, the Agencyin order to communicate with people and meet its business obligations. The Agency does not generally collect or hold health information.

How does the Agency collect personal information?

The Agency may collect personal information from an individual where it is provided:

  • via this website;
  • via other websites operated by the Agency;
  • by telephone, facsimile, mail or email; or
  • in person.

Wherever possible, the Agency will collect information directly from an individual. Where the Agency collects personal information from a third party, it will endeavour to inform the individual to whom the personal information relates about the collection.

Whose personal information does the Agency collect?

The Agency may collect personal information about:

  • Individuals who contact the Agency with an inquiry;
  • Individuals who subscribe to newsletters and updates;
  • Individuals who deal with the Agency as part of a reference group or as a representative of a stakeholder organisation;
  • The Agency's business associates;
  • Goods and services providers (including contractors); and
  • Job applicants. (Employee records are exempt from the operation of the NPPs.)

What personal information does the Agency collect?

The types of personal information that the Agency may collect include:

  • name of individual;
  • name of organisation that individual represents;
  • Job title (if relevant);
  • contact address;
  • telephone numbers;
  • facsimile number;
  • email address;
  • resumes and other information provided to the Agency as part of a job application; and
  • where necessary, financial details (such as in order to conduct business with contractors).

Does the Agency collect sensitive personal information?

The Agency will only collect sensitive information (including health information), as defined by the Privacy Act, with an individual's consent or where collection is required by law. Where relevant, the Agency may collect information about an individual's membership of a professional association. This will usually occur where an individual represents a professional association in their dealings with the Agency. If an individual does not wish to provide this information, they will not be required to do so.

How does the Agency use and disclose personal information?

The Agency may use the personal information it collects in order to:

  • respond to enquiries;
  • provide information to an individual about an Agency initiative;
  • send the individual newsletters or updates;
  • conduct business with its business associates and contractors;
  • contact an individual regarding matters that it believes will be of interest to them; and/ or
  • assess a job application and communicate with job applicants.

Individuals who receive an email newsletter or other marketing material from the Agency will always be given the opportunity to opt out of further communications of this nature. The Agency will only disclose personal information about an individual with that individual’s consent or where disclosure is required or authorised by law. The Agency does not disclose personal information to third parties for commercial purposes.

Information provided via the Internet

The security of any information provided to the Agency via the Internet cannot be assured as the Internet is not a secure environment. Individuals should protect their own personal information appropriately.

Does the Agency use cookies?

Cookies may be used on this website. A cookie is a very small text file which is stored on an individual's computer hard drive when they first visit a website. When they return to the website, it will register that someone using the same browser on which the cookie is stored has returned. Cookies help the Agency to improve this website and monitor internet traffic.

Access and correction

Individuals have the right to request access to and/or correct the personal information that the Agency holds about them. If you wish to request access or a correction, please contact the Agency at the address set out below. The Agency may request evidence of your identity before granting a request for access or correction.

Enquiries and complaints

If you wish to make an enquiry or complaint relating to the handling of your personal information, please contact the Agency at the address set out below. The Agency will endeavour to respond promptly.

Privacy Officer
Australian Digital Health Agency (the Agency)
Level 25, 56 Pitt Street
Sydney NSW 2000
Email: [email protected]
Telephone: (02) 8298 2600

Changes to policy

The Agency may review and update this privacy policy to take account of new laws and technology and changes to the Agency's operations and may do so without giving prior notice. Please visit this page periodically to check for updates.

Last updated 1 July 2016